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The Guardian

How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’

By Heather Timmons Jun 20, 2026, 7:00 am234 pts
We asked people in the US about their customer service battles and hundreds responded on the financial and emotional costs Guardian readers from across the US wrote in to tell us about their battles with big companies, and the time, expense and emotional toll exacted by businesses they say are…

Continue reading How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’ at The Guardian

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